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About Us

Based in Louisville, Kentucky

Epigate Software, LLC BBB Business Review

EpiGate Software purchased Access Developer Solutions in May 2011 and look forward to working together as a team. Epigate Software offers specialized software products and services based on Microsoft Access. Our software is used by businesses of every size around the globe. Our custom solutions have ranged from chart organization applications for musicians, quality assurance, personnel, disciplinary actions, shift reports for some of the largest EMS and fire departments in the USA. We provide complete EMS management solutions from the smallest to the largest EMS services utilizing "Ambutrax".

www.ambutrax.com

www.charttrax.com

Goal

Our goal is to Understand individual underlying business needs, and deliver solutions that meet or, preferably, exceed expectations. We think like a user, not like a developer. That allows us to create innovative, user-friendly solutions. Customer satisfaction is EpiGate Software'snumber one priority.

Commitment

Our customer's success is vital to our long term success. We conduct periodic surveys and hold frequent one-on-one conversations with customers tounderstand how we can improve our products, and then deliver new releases based on customer-feedback. Our commitment begins with the quality of product we deliver and continues with ongoing support and continued product enhancement. Our "Contact" page allows comments to be sent directly to us and we appreciate eachcomment we receive, good or bad.

Major Merrille Noe
EMS Manager
Louisville Metro EMS
merrille.noe@louisvilleky.gov
502-574-4265

Lee County EMS, Lee County, Florida 10/1/2010

I wish we had this sooner. Thank you J.R., the reports you created for us are great. In the past, we have not had the capability to look at our data in so many different ways. We thought we would only use a few of the modules, but we are using most of them now. Our training department head did not think she would use the training portion, but she tried it a couple months ago and she loves it. Comparing the way she used to track the training hours, she can complete everything in less than half the time now. Her only complaint is, she wishes she had started using it when we first installed it. We would like a way to log our controlled substance use. We only carry valium but it would be nice to track it better than we do now. We highly recommend Ambutrax.